
PRIVACY POLICY
1. Introduction
EPSi Enterprise Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us, whether through our website, services, or in any other capacity. By using our website or services, you agree to the collection and use of your personal data as described in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Transaction Information: Details of purchases or services requested from us.
Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.
3. How We Use Your Data
We use your personal data for the following purposes:
To Provide Services: Processing your orders, managing your account, and delivering products or services you have requested.
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To Improve Our Services: Analyzing how you use our website and services to improve functionality and user experience.
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Marketing Communications: Sending you promotional materials, newsletters, and other communications, provided you have given your consent to receive them.
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Legal Compliance: Complying with legal obligations, including responding to legal processes or requests from governmental authorities.
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Security: Ensuring the security of our website, services, and users.
4. Legal Basis for Processing
We will process your personal data under one or more of the following legal bases:
Consent: Where you have provided explicit consent for specific purposes.
Contractual Obligations: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legal Obligations: Where processing is required to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided your rights and interests do not override those interests.
5. Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, delivery, and IT services.
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Affiliated Companies: Within EPSi Enterprise Ltd and our group of companies for internal administrative purposes.
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Legal Authorities: When required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
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We ensure that all third parties who process your data comply with strict data protection standards.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
8. Your Rights
You have the following rights regarding your personal data:
Access: The right to request a copy of the personal data we hold about you.
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Rectification: The right to correct any inaccurate or incomplete data.
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Erasure: The right to request the deletion of your personal data under certain conditions.
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Restriction: The right to restrict the processing of your personal data under certain circumstances.
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Portability: The right to request the transfer of your data to another organization or directly to you.
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Objection: The right to object to the processing of your data for certain purposes, including direct marketing.
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To exercise any of these rights, please contact us using the contact details provided below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. For more details on how we use cookies and how you can manage them, please refer to our Cookie Policy.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that any such transfers are conducted in compliance with data protection laws and that your data is protected by appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or through our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:
EPSi Enterprise Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: Info@epsienterprise.com
Phone: +44 7572 1042 17